Testimonials

John,
Chris and I are moving to Fuquay. Our Cary house sold in four days and I’m sure our master bath played a big role. Our agent received many "who built this bathroom" inquiries including one from the photographer who took pictures and video for the Fonville Morisey website. You did a great job for us. Thanks again!

My husband and I appointed Mr. Santos to aid in the remodeling of our master bath in July of 2004. We had no idea what to expect from John's company. However, enticed by his 18 years of experience, we decided to give it the green light.

Working with John Santos was pleasurable and enlightening. Not only did he fulfill our needs and respect our home, but inevitably, he shared his thoughts and opinions which really helped to put things into perspective. I can honestly say that John's professional mannerisms helped the project go very smoothly and even added that little extra. There was not one time when I was discouraged by John. Everything was well in order and very organized. His craftsman's skills more than exceeded our expectations.

The bottom line is, Chris and I couldn't be happier with our decision to use Mr. Santos, and we would certainly consider rehiring him for any other projects we embark upon. I would most definitely recommend him to others. Keep up the great work!

       Shellie & Chris B.
       Garner, NC

Alma and I want to thank you for the absolutely outstanding job you did installing the new tile in our master bathroom. We are extremely delighted in the quality and professionalism you demonstrated throughout the entire project. I especially appreciated you using of your sense of aesthetics when you decided not to install the tile you first received from the tile distributor. I believe most other contractors would have gone ahead and installed what they picked up from the tile distributor. It would have been a disaster.

We also appreciated the care you showed in keeping the dirt and debris from the demolition and installation to an absolute minimum.

One of the best ways to say that we are more than satisfied is to ask you to do the other bathroom.

       Alan & Alma
       Raleigh, NC

Please accept this letter of reference for your portfolio for the recent remodeling completed on a bathroom at my home located in Raleigh, NC. The before and after appearance of the bath is remarkable and a fine example of the quality of your work. All aspects of the job from planning to finishing were completed with professionalism and integrity. Your recommendations for the materials were useful appreciated.

Of particular note is the care that you take everyday working on the job. From demolition through completion, you explained each step involved, the debris was cleared daily and carted away by the end of construction. You kept to the schedule that we agreed to which we appreciate. We are very satisfied with your coordination and control of all aspects of the job.

We will call you again for our future remodeling needs. Thank you very much.

       Daniel J. and Elizabeth A.
       Raleigh, NC

Letter of accommodation for Mr. John Santos. We referred him numerous times to homeowners with no regrets. The jobs which I saw were done quickly and professionally. He is also a good person whom we trust completely.

       Byrd Distributors
       Raleigh, NC

My wife and I had our master shower and entire bath re-done. This because of a leaking shower pan; but after lasting 17+ years it was time to renovate. The finished product was quite well done with very good craftsmanship; however, less than 8 months later the shower pan was seriously leaking again.

We were referred to John Santos. His crew did a superb job. John made no attempt to suggest we upgrade some other newer product. He did not speak badly of the previous contractor or even his work. He and his crew focused on minimal rip-out to find the cause of the leak and replace the pan.

There were no surprise delays. There were no surprise expenses. His crew always cleaned up to the best of their ability. I voiced several concerns regarding the short 8 month life span of the earlier work, what caused it, how should it have been avoided, what if happens again, etc. Each concern was discussed. I was never made toi feel stupid for expressing my worries. His crew even went to extra lengths, which they explained and showed me, to add more protection rather than a simply replacement of what was there.

While the availability of matching tile was not under John’s control, he did find it. The end result is that the tile and grout so exactly match the existing finish that I challenge a non-tile expert to find which was left intact and which was replaced. John’s team respected our home and provided 5-star service.

I will use John again. For future projects our first bid request will be to John Santos.

Claud T
Raleigh, NC


 

Serving Wake County and the Triangle area of North Carolina, including the towns of...
Cary | Apex | Raleigh | Holly Springs | Morrisville | Fuquay Varina | Durham | Chapel Hill | Wake Forest
Serving the following North Carolina (NC) zip codes…
27312 | 27330 | 27332 | 27502 | 27505 | 27510 | 27511 | 27513 | 27514 | 27516 | 27517 | 27518 | 27519 | 27520 | 27523
27526 | 27529 | 27539 | 27540 | 27545 | 27546 | 27559 | 27560 | 27562 | 27587 | 27591 | 27592 | 27601 | 27603 | 27604
27605 | 27606 | 27607 | 27608 | 27609 | 27610 | 27612 | 27613 | 27614 | 27615 | 27616 | 27617 | 27701 | 27703 | 27704
27705 | 27706 | 27707 | 27712 | 27713
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